Frequently Asked Questions
Everything you need to know about your Beco shopping experience.
What is the typical shipping timeframe for my order?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
What payment methods do you accept?
Beco accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I ensure I'm ordering the correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our size chart, as fit can vary between slim, regular, and oversized silhouettes.
Are your garments ethically manufactured?
Yes, Beco is committed to sustainable fashion. We partner only with factories that adhere to fair labor practices and utilize eco-friendly materials such as organic cotton and recycled polyester.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.